The difference between surviving and thriving It is grounded in three streams of research: the structure of the modern organization and its limitations (whose management-centric design was built for reliability and efficiency), studies of leadership and successful organizational change, and the study of “ human nature” and our resistance or capacity to change. We are developing a framework around an emerging science of change that can be useful in this push to build more agile, adaptable organizations. Yet, all indications are that increasing volatility, complexity, and rapid change is the new normal, which requires new ways to drive change within organizations - new ways that mobilize the employee base to actively participate in gathering insights, creating solutions, and providing leadership. However, it also underscores an implicit belief that this situation is entirely anomalous, something that needs to be weathered before returning to a “new normal” with low levels of change, uncertainty, and disruption. Her question is reflective of what we are seeing and hearing from many people – the Covid-19 pandemic has brought adaptation to the forefront of everyone’s minds. I don’t want to lose those new practices when Covid-19 is over. A CEO we work with recently remarked, “Covid-19 has actually helped force us to find some new practices that are better than those we employed before the pandemic.
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